Frequently Asked Questions
We guarantee our clients the highest satisfaction when it comes to product reliability and dependability. All our products and devices are supplied by the best company brands duly acclaimed worldwide.
After placing your purchase order and receipt of the downpayment; ordering and delivery may take 6-8 weeks.
Yes, our locks and devices are easy to install and we will provide proper guidance should you require installation assistance.
All our locks are battery operated.
We offer 1 year product warranty against factory defect.
Allow us to respond within 24 to 48 hours depending on the issue and urgency of the situation.
We recommend that you only use alkaline batteries and these batteries can last up to at least 10 to 12 months on normal usage.
You have 2 options to (emergency) open these smart locks, first is by using the mechanical key and the second is by using a powerbank device.
You can use the manager's key to unlock these locks.
